Uber Fined $20,000 Over ‘God View’ Tool in the US
Uber’s ‘God View’ tool allowed employees to access and track the location of Uber drivers and customers without their permission or their knowledge. The company ran into trouble with the tool in 2014 when an Uber executive tracked the whereabouts of a Buzzfeed journalist while she was not aware of it.
When the issue was brought out in the public, required action was taken against the executive. The concerned executive explained the act by saying the reporter’s location was monitored because she was 30 minutes late for a meeting. Uber later declared the act to be one of “poor judgement”.
However, the cat was out of the bag now and had attracted the attention of the lawmakers. What started in 2014 has now finally concluded with a $20,000 fine being imposed on Uber. The settlement was reached between the company and New York Defence Attorney General Eric Schneiderman yesterday.
The settlement also requires Uber to revise its privacy policy. Geolocation for both the driver and the customer would now be encrypted and password protected. Additionally, ‘God View’ would now be available only to a handful of employees, unlike before when a large number of them could use it. The use of the tool is justified only for “legitimate business purposes”, says the company.
