Apple Faces Lawsuit for Text Disruption Caused by their iMessage Service
Apple’s iMessage is a free messaging service. This service was announced in 2011, and it along with other free messaging apps have been blamed for the steady decline in the usage of SMS service. There was though a major flaw in iMessage that has got Apple another visit to the courthouse.
Apparently, Apple’s messaging followed the users even after they bid their iPhones goodbye. When an iMessage user used a different device with the same number, Apple’s system was still automatically converting messages from iPhone users. This led to non-delivery of messages. This is an important issue as essential or emergency messages could have been disrupted because of this bug.
Apple has fixed the issue now, but not before getting an invite to court. The company is now facing a class-action lawsuit alleging that the company failed to disclose the bug to the users. The court specifically alleged that Apple’s intentional acts have caused an ‘actual breach or disruption of the contractual relationship.
In response to the allegation, Apple has stated that they have not intentionally kept the bug a secret. They added that there is no incentive in curbing the SMS feature considering that it needs the carriers to sell its devices.
