Samsung Answers The Galaxy Tab S Back Cover Deformation Issue
Samsung’s Galaxy Tab S are one heck of an offering from Samsung. It wouldn’t be wrong to say that they are one of the best tablets out there. The stunning 1600 x 2560 pixels display makes it stand out in the crowd. Both Tab S tablets are sleek, sexy and flauntworthy. But recently one major issue has been troubling some consumers. The beautiful back design is getting deformed due to overheating of the devices. Though it’s not an extensive deformity, it is still noticeable.
The back cover on some Tab S were deforming due to overheating.
It has been speculated that the deformity is caused because of the heat generated by the application processor while running a 1600 x 2560 pixels display. The heat causes the Tab’s sexy back to bulge out in an uncomplimentary manner.
In an official statement issued by Samsung, they have negated this perception saying:
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Contrary to certain media reports, the slight disfiguration that has formed on the rear surface of the Galaxy Tab S has been attributed to a limited number of defective back covers, which has no relation to the overheating of the application processor or the material used for the back cover. We would like to assure our customers that we have already resolved the issue. We ask affected customers to please contact their nearest Samsung Electronics customer service center.
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Samsung is providing replacement and repairs for the affected customers. Considering the hefty pricing of the tablets, this is the least they could do. Samsung haters can give Samsung a break in this case.
