Siri Beats Google Now and Cortana in Accuracy Tests

Ever wondered who will take the cake in a face-off between Siri, Cortana and Google Now? You are not the only one if you have because a company called Experts-Exchange in the US thinks just like you. The three virtual voice activated personal assistants were put to a test where they were asked four questions each and given three tasks to complete. The participants had to keep a record of the follow-up question each assistant required and closely watch for accuracy.

The following questions were made part of the test:

• Who won the Super Bowl in 1978?
• How many calories in a muffin?
• Where can I buy tires?
• When is “Kung Fu Panda 3” coming out?

The three tasks that the virtual assistants were supposed to perform included:

•  Ask your phone to set an appointment
• Turn the Wi-Fi setting on
• Send a text message.

In terms of the stats, when the first question was asked about the Super Bowl in 1978, Siri answered correctly 95.3% of the times, satisfying 86.1% of the participants. Google Now answered it correctly 88% of the times, and 80% of the times it responded with a web search. As far as Cortana goes, the wrong answer was given a mere 3.3% of the times. 

When asked to set an appointment, Siri once again took the lead by being correct 92.3% of the times, satisfying 89.2% of the users. This was followed by Google Now being correct at 81.3% and satisfying 80% of the users. Cortana came in last with 73.3% and 70% respectively.

The total number of satisfied users for the three virtual assistants were 81% for Siri, followed by Google Now at 68% and Cortana at 57%. Siri also had the lowest number of incorrect answers, and found itself in a tie with Google Now for having least answers that were responded with a web search. 

While the test results should be a matter of concern for Google and Microsoft, it should be noted that there was a certain pattern that both, virtual assistants as well as participants, followed. People living in the Western states seemed more satisfied with Siri than those living in the Eastern parts of the country. Conversely, Google Now and Cortana saw themselves faring better with people from Eastern states.

Also, follow-up questions with Google Now and Cortana were twice as much for women as men. On the other hand, Siri asked more follow-up questions with men than with women.  This suggests a pattern and structure in the manner the questions were put forth by both men and women.

Have you ever conducted a similar face off? Which is your favourite virtual voice activated personal assistant? Let us know in the comments below.

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